Modern Slavery Statement

Banner image representing corporate commitment to anti-slavery policyPurpose and commitment: This Modern Slavery Statement sets out the measures adopted by . to prevent modern slavery, forced labour and human trafficking across our operations and supply chain. We declare a zero-tolerance policy towards any form of exploitation. Our objective is to ensure that everyone who works for, or with, our organisation is treated with dignity, receives fair pay and is free from coercion. This anti-slavery declaration is fundamental to our values and is embedded in our corporate conduct expectations.

We adopt an explicit zero-tolerance stance on slavery and human trafficking and require all employees, contractors and suppliers to comply. Our anti-slavery policy prohibits any use of forced labour, debt bondage, child labour or deceptive recruiting practices. Allegations are taken seriously, investigated promptly and, where proven, lead to decisive remedial action including termination of contracts and legal escalation when required.

Graphic of supply chain mapping and risk assessment

Risk assessment and due diligence

We conduct regular risk assessments focused on areas most vulnerable to modern slavery and forced labour. Our supplier onboarding includes mandatory declarations regarding labour practices and transparent records of employment conditions. We prioritise sectors and geographies with elevated risks and require suppliers to demonstrate compliance with labour standards through documentation and attestations.

Our supplier management programme includes targeted supplier audits and monitoring. We perform a combination of desktop reviews, self-assessment questionnaires and on-site inspections for high-risk partners. Audits verify working hours, wage practices, freedom of movement, recruitment fees and contractual transparency. Findings lead to corrective action plans with clear timelines; persistent non-compliance results in suspension or termination of procurement relationships.

Illustration of reporting and audit processes

Training and awareness

We provide ongoing training to employees and procurement teams to recognise signs of modern slavery and to understand escalation protocols. Training emphasises the differences between acceptable labour practices and exploitative situations, reinforcing our commitment to ethical labour standards. Staff are encouraged to apply an inquisitive approach when dealing with new suppliers or complex subcontracting arrangements.

To support transparency, we maintain a set of contract clauses and supplier codes of conduct that require compliance with anti-slavery legislation and best practice. We use contractual remedies to enforce standards and include audit rights. Our procurement guidelines embed checks to ensure subcontractors and recruitment intermediaries adhere to the same principles.

Icon representing governance and oversightReporting channels and whistleblowing: We provide safe, confidential reporting channels for concerns about slavery, human trafficking or forced labour. Employees and third parties can raise issues without fear of retaliation. Reports trigger impartial investigations and appropriate remedial action. Reports are reviewed by senior compliance personnel and, where necessary, by independent investigators to ensure objectivity.

Our approach includes support for victims and remediation where exploitation is identified. We collaborate with NGOs and local authorities as necessary to ensure safe outcomes for affected individuals. Transparency in how reports are handled and outcomes are recorded forms part of our ongoing improvement process.

Symbol of annual review and continuous improvementGovernance, performance and annual review: Responsibility for implementation sits with senior leadership and the Board, who review anti-slavery performance annually. We publish a summary of progress and key metrics in our annual compliance review. This annual review assesses risk maps, supplier audit results, training completion rates and remediation actions, and sets targets for the coming year.

Key components:

  • Zero-tolerance policy across operations and supply chains.
  • Regular supplier audits and risk-based due diligence.
  • Confidential reporting channels and whistleblower protection.
  • Formal annual review and continuous improvement process.

We remain committed to strengthening our anti-slavery measures and working with partners to eradicate modern slavery, forced labour and human trafficking. This modern slavery & human trafficking statement reflects our ongoing determination to uphold human rights and ethical employment standards across every tier of our supply chain.

Cleaners Twickenham

This Modern Slavery Statement declares a zero-tolerance policy, outlines supplier audits, reporting channels and an annual review to prevent forced labour and human trafficking.

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Fantastic first experience with Twickenham Carpet Cleaning Service. Excellent service--looking forward to having them back again!

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Remarkable service from Twickenham Carpet Cleaning Service! The staff paid attention to all the details and left my home sparkling clean.

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I've never been disappointed by Twickenham Carpet Cleaning Service. Thorough cleaning, friendly staff, and reliable service make them my favorite. If you want your space spotless, look no further!

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Carpet looks excellent after cleaning. Worker communicated well and finished work efficiently. Very happy.

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Really appreciated the excellent service. She rang ahead to say she was running early. Very lovely, and talked through the options before setting the price.

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The cleaning service exceeded our expectations. The team worked efficiently and made our carpets look brand new. Thanks, CleanersTwickenham!

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CleanersTwickenham's cleaning crew is unmatched for professionalism and results. They're consistently thorough and a pleasure to have in our home. Thank you for your hard work!

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Thanks to Rug Cleaners Twickenham, my house shines brighter than ever. Their efficient team managed even the hardest-to-clean areas with ease.

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My experience with Upholstery Cleaning Service for an end of tenancy clean was fantastic. The cleaner arrived on time, worked diligently, and made the entire flat shine. My landlord even noticed and appreciated the cleanliness.

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Every member of CleanersTwickenham's team has left a wonderful impression. Their approach to cleaning is exceptional--they always go further than expected.

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